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Special effect glazes take some getting used to. Master the gloop with these common questions!

Frequently Asked Questions

Please check our tutorial videos on Instagram for instruction. There are a handful of pinned video tutorials for the glazes we offer.

Our new packaging has instructions for use! You can also find descriptions and firing temperatures on the product pages online.

We recommend using Ritual Glaze on top of Amaco Velvet underglaze or on a naked clay body. Layering Ritual Glaze on top of glossy glazes will yield different results. We recommend test tiles until you find what you like!

Drops take place every 4-6 weeks. Join the mailing list and get notified when we launch a new product.

To get notified when an existing product is restocked, go to the out of stock color option and enter your email to get notified when the product is available for purchase!

All glazes are lead free and certified non-toxic by a toxicologist, conforming to the safety standards as defined in ASTM-D4236.

Puff, Mini Puff, and Moon Rocks are NOT food safe, not durable, and not dinnerware safe due to surface texture and fragility.

Confetti and Satin Matte glazes are food safe, durable, and dinnerware safe when properly fired.

Bead, Crawl, Melt, Sculpt, and Supergloop are food safe and durable when properly fired, but NOT dinnerware safe due to possible chipping or flaking.

What do these terms mean?

  • "Food safe" only refers to standards set forth by the FDA regarding lead and cadmium leaching.
  • "Dinnerware safe" refers to the use of glazes on surfaces that come into contact with utensils.
  • "Durable" refers to the formulation of glazes so as to be dishwasher and microwave safe.

Yes! Some underglazes work better than others and some pigments may interact differently. We always recommend trying test tiles first as results differ between underglaze brands and colors.

Ritual Glazes don't run - except for Melt Gloop, which is designed to run :)

If you're firing in a community kiln, you should be mindful of not applying too thick so the glaze does not shear off the pot. You can use cookies and/or silica sand to protect your shelves, though shelves with glaze wash usually do the trick!

Most Ritual Glazes come thicker than the average glaze because they need to be applied thick enough to show hairline cracking when applying.

If your glaze is too thick for your liking, just add water and mix well. Water content affects the outcome of the glaze's final aesthetic.

If the glaze is too thin, simply let it sit for a few days with the lid off and pour some liquid off the top until it's your desired consistency.

Sculpt Gloop can be laid over plaster to reach a clay body consistency.

If your glaze is growing mold or smells (we're looking at you, red and orange) simply add a drop or two of bleach to your container and mix well.

All Ritual Glazes are formulated for cones 5 and 6, but most fire to cone 10 successfully with varying aesthetic differences.

There are individualized notes on temperature differences on the product pages for each glaze.

We are currently formulating low fire glazes.

Ritual Glazes work well on most bodies. Darker clay bodies require a slightly heavier application and can sometimes produce pinholing.

Ritual Glazes do best on naked bisqued bodies and pair well with Amaco Velvet underglazes. When applied on top of glossy glazes, the finished look is very different.

Just like any glaze combinations, you've got to experiment and find out to see which you like! Most of our glazes in combination with glossy or matte glazes still yield fun visual textures, but there's no telling until you try.

Yes, but refiring special effect glazes tends to yield different results than traditional glazes. Special effect glazes often retain their original layer and build layers on top of one another instead of blending like traditional studio glazes. Be sure to apply thick until cracking when reglazing work.

We do! Customers outside of the U.S. are responsible for duties and/or import taxes upon delivery.

We always recommend starting with test tiles until you get the feel for working with these glazes. We know - test tiles are the worst! But they pay off. Special effect glazes are finicky and take some getting used to.

The two most common issues with special effect glazes are thickness and kiln temperature.

If the crawl or bead glazes do not show any effect after the glaze firing, the application is not thick enough. Glazes must have a crackled appearance when drying.

If the bead glazes crawl, they are underfired. Fire a cone up or place in a hotter spot in your kiln.

If you're having trouble keeping the glaze on the piece as it's drying, we recommend applying less and handling as little as possible. It's best to load pieces in the kiln to dry if possible.

We have a 30-day return policy, which means you have 30 days after your item is delivered to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened and unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@ritualglaze.com or request a return through your account. Please note that returns will need to be sent to the following address: Ritual Glaze, 2300 SE 7th Avenue, Portland OR 97214.

If your return is accepted, we’ll send you a return shipping label with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. There is a flat fee of $8 for a return shipping label which will be deducted from your refund total.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items
We do not accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. To start an exchange, you can contact us at info@ritualglaze.com.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days minus $8 for the return shipping label.

Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@ritualglaze.com.

Workshops
Cancellations must be requested within 2 weeks of the date of the workshop to receive a refund.