Got Questions?

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Special effect glazes take some getting used to. Master the gloop with these common questions!

Frequently Asked Questions

Our new packaging has instructions for use. You can also find tailored instructions and firing temperatures on the product pages here on our website.

Some tutorials and demos can be found here:

We recommend using Ritual Glaze on a naked bisqued body or on top of Amaco Velvet underglaze. Layering Ritual Glaze on top of glossy glazes will yield different results. Please start with test tiles until you find what temperature and thickness works best for your kiln! Using a milk frother to mix the glaze is preferred over shaking the pint.

Restocks take place every few months. Join the mailing list and get notified when we restock products or launch a new product.

Check out some of our US retailers for more in-stock options:

Canadian Distributors:

All glazes are lead free and certified non-toxic by a toxicologist, conforming to the safety standards as defined in ASTM-D4236.

Please see individual product pages for food safety, dinnerware safety, and durability information.

What do these terms mean?

  • "Food safe" only refers to standards set forth by the FDA regarding lead and cadmium leaching.
  • "Dinnerware safe" refers to the use of glazes on surfaces that come into contact with utensils.
  • "Durable" refers to the formulation of glazes so as to be dishwasher and microwave safe.

We've been hearing feedback that Melt and Sculpt are experiencing problems with mildew in the jars - we hear you and we are on it! We'll be changing the ingredient that causes mildew this fall to alleviate the problem.

For jars that are showing mildew, pour in approximately one teaspoon of bleach and mix well. The mold should disappear on contact and wont affect firing outcomes.

We do! Customers outside of the U.S. are responsible for duties and/or import taxes upon delivery.

Please note orders to Mexico have almost always been rejected and returned by customs.

Check out Soolla for more affordable international shipping options on Ritual Glaze!

Yes! Some underglazes work better than others and some pigments may interact differently. Please make test tiles first as results differ between underglaze brands and colors.

Ritual Glazes are stable and do not run at mid-range temperatures - except for Melt Gloop, which is designed to run :)

If you're firing in a community kiln, you should be mindful of not applying so thick that glazes shear off the pot. You can use cookies or silica sand to protect your shelves, though we have found shelves with glaze wash usually do the trick!

Most Ritual Glazes come thicker than the average glaze because they need to be applied thick enough to show hairline cracking when applying.

If your glaze is too thick for your liking, just add water and mix well. Water content affects the outcome of the glaze's final aesthetic but can be thinned out as needed. Confetti glazes can thicken in the jar so add water as necessary.

If the glaze is too thin, simply let it sit for a few days with the lid off and pour some liquid off the top until it's your desired consistency.

Sculpt Gloop can be laid over plaster to reach a clay body consistency.

That's okay! Glazes dry out and do not go bad. Add enough water to cover the dry material, then crush it with a tool to break up the larger chunks. Let the mixture sit for a week, crush any remaining pieces, and use a milk frother ($10 online and great for mixing any pint of glaze!) to mix the glaze back to its normal constitution.

Note that the thicker the glaze, the more intense the effect. You can add more water to thin it out as you like!

It's okay that your glaze was frozen! Let it unthaw and mix well with a milk frother. Let sit for a few days, mix again, and it should be good to go! You may see some small chunks but those won't affect the final fired look. You can also sieve with a 60-80 mesh to remove the small chunks.

Confetti glazes and Melt Gloop Rainbow have speckles of color mixed in so a chunky texture is normal for these glazes!

All Ritual Glazes are formulated for cones 5 and 6, but most fire to cone 10 successfully with varying aesthetic differences.

There are individualized notes on temperature differences on the product pages for each glaze.

Low fire glazes are available in Melt Gloop and Mystery.

Ritual Glazes work well on most bodies. Darker clay bodies require a slightly heavier application and can sometimes produce pinholing.

Ritual Glazes do best on naked bisqued bodies and pair well with Amaco Velvet underglazes.

Just like any glaze combinations, you've got to experiment and find out to see which you like! Most of our glazes in combination with glossy or matte glazes still yield fun visual textures. We've linked some reels below:

Yes! Refiring special effect glazes tend to yield different results than traditional glazes. Special effect glazes seem to retain their original layer and build layers on top of one another instead of blending like traditional studio glazes. Be sure to apply thick until cracking when reglazing work.

Test tiles suck - we get it. But it's worth it until you get the hang of working with Ritual Glazes. Special effect glazes are finicky and take some getting used to!

The two most common issues with special effect glazes are thickness and kiln temperature.

If the crawl or bead glazes do not show any effect after the glaze firing, the application is not thick enough. Glazes must have a crackled appearance when drying. The thicker you apply, the more intense the outcome.

If the bead glazes crawl, they are underfired. Fire a cone up or place in a hotter spot in your kiln.

If you're having trouble keeping the glaze on the piece as it's drying, we recommend applying less and handling as little as possible. It's best to load pieces in the kiln to dry if possible. Finding a good mix of thickness and stability is an important part of the process of special effect glazing!

We have a 30-day return policy, which means you have 30 days after your item is delivered to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened and unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@ritualglaze.com or request a return through your account. Please note that returns will need to be sent to the following address: Ritual Glaze, 2300 SE 7th Avenue, Portland OR 97214.

If your return is accepted, we’ll send you a return shipping label with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. There is a flat fee of $8 for a return shipping label which will be deducted from your refund total.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items
We do not accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. To start an exchange, you can contact us at info@ritualglaze.com.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days minus $8 for the return shipping label.

Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@ritualglaze.com.

Workshops
Cancellations must be requested within 2 weeks of the date of the workshop to receive a refund.